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Dictionary of Terms

Dictionary of Terms

Browse the Social Economy Governance Portal’s list of dictionary terms for definitions of important governance terms.

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

 

A

Accountability
Being answerable for decisions. When policy decisions are made openly to the population, who are capable of assessing whether it is a decision made in the wider public interest. A board’s sense of responsibility, building of trust, and credibility with the public and constituents.
http://www.communityplanning.net/glossary/glossary.htm
http://www.boardsource.org/Knowledge.asp?ID=1.1016#I

Action minutes
Record of a meeting in the form of a list of steps required, who should take them and when.
http://www.communityplanning.net/glossary/glossary.htm

Ad hoc committee
A temporary committee or task force established to address a specific issue.
http://www.boardsource.org/Knowledge.asp?ID=1.1016#I

Advisory council
A group created to advise and support a nonprofit and its board, also called advisory group, advisory committee, or advisory board; usually focuses on a specific issue.
http://www.boardsource.org/Knowledge.asp?ID=1.1016#I

Advocacy
Representing an organization through articulating the mission and supporting and defending the organization’s message.
http://www.boardsource.org/Knowledge.asp?ID=1.1016#I

Agenda for meetings
An outline for what will be discussed at a meeting; provides structure for a meeting.
http://www.boardsource.org/Knowledge.asp?ID=1.1016#I

Aim
Describes why the organization exists and the difference it wants to make. Aims can be overall or specific.
http://www.ces-vol.org.uk/downloads/keyterms-13-19.pdf

Articles of incorporation
An official statement of creation of an organization; it is filed with the appropriate state agency.
http://www.boardsource.org/Knowledge.asp?ID=1.1016#I 

Articles of organization
A charter for an unincorporated organization.
http://www.boardsource.org/Knowledge.asp?ID=1.1016#I
 

Audit
A review of financial and/or legal transactions and activities of an organization.
http://www.boardsource.org/Knowledge.asp?ID=1.1016#I

Auditing
Checking that certain standards are met and controls are in place; this may be done internally or by an outside agency. It is not limited to financial standards and controls. A social audit links a systematic reporting of organizational activities to the issue of social impact and the ethical behaviour of an organization.
http://www.ces-vol.org.uk/downloads/keyterms-13-19.pdf
 

B

 
Best interests of the organization
There is a legal duty placed on the trustees of an organization always to act in the best interests of that organization and in doing so to strike a balance between the interests of both present and future beneficiaries. Imprudently spending the financial reserves of an organization on today’s beneficiaries might endanger its ability to serve future beneficiaries. On the other hand, setting aside excessive financial reserves may reduce an organization’s ability to deliver benefits now.
http://www.ncvo-vol.org.uk/publications/publication.asp?id=3815

Best practice
Superior performance within an area of policy, policy intervention or practice. It is usual for best practice to be rolled out to other areas or projects, developing widespread performance improvements.
http://www.ascskills.org.uk/pages/glossary/term/best-practice

Board
This is the organization’s governing body. This may be called the management committee, executive committee or board of directors, or may be referred to by some other title. The trustee board of a charity is the group ‘responsible under the charity’s governing document for controlling the management and administration of the charity, regardless of what they are called’ (Section 97 of the Charities Act 1993).
http://www.ncvo-vol.org.uk/publications/publication.asp?id=3815

Board cycles
A term used to describe the evolution of an organization’s board from creation to full operation and establishment.
http://www.boardsource.org/Knowledge.asp?ID=1.1016#I

Board development
A process of building effective boards and educating board members about their governance role.
http://www.boardsource.org/Knowledge.asp?ID=1.1016#I

Board member
A person sharing the responsibility and liability for the organization with the rest of the members of the board.
http://www.boardsource.org/Knowledge.asp?ID=1.1016#I

Board member agreement
A verbal or written commitment outlining board member expectations.
http://www.boardsource.org/Knowledge.asp?ID=1.1016#I

Board member profile grid
A tool helping identify desired characteristics and gaps on a board.
http://www.boardsource.org/Knowledge.asp?ID=1.1016#I

Board of directors
Governing body of a nonprofit or for-profit corporation; the board has specific legal and ethical responsibilities to the organization.
http://www.boardsource.org/Knowledge.asp?ID=1.1016#I

Bylaws
The legal operating guidelines for a board.
http://www.boardsource.org/Knowledge.asp?ID=1.1016#I

Bylaws amendment
A change to the original bylaws of an organization; the bylaws themselves should outline amendment procedures.
http://www.boardsource.org/Knowledge.asp?ID=1.1016#I
 

C

 
Carver, John
An author and lecturer about board governance, as well as the creator of the Policy Governanceâ Model.
http://www.boardsource.org/Knowledge.asp?ID=1.1016#I

CEO
The chief executive officer; top staff position of a nonprofit organization or a for-profit company.
http://www.boardsource.org/Knowledge.asp?ID=1.1016#I

Chair
The chief volunteer position in the organization; elected leader of the board.
http://www.boardsource.org/Knowledge.asp?ID=1.1016#I 

Chairperson
Individual who controls a meeting, deciding who can speak when.
http://www.communityplanning.net/glossary/glossary.htm

Charter
The legal organizational document for a nonprofit; also known as the articles of incorporation or articles of organization.
http://www.boardsource.org/Knowledge.asp?ID=1.1016#I

Chief executive
The top staff position of a nonprofit organization, also called CEO or executive director.
http://www.boardsource.org/Knowledge.asp?ID=1.1016#I

Code of conduct
This is a set of written and agreed procedures and rules which govern how the trustees of a board, or management committee, conduct themselves.
http://www.ncvo-vol.org.uk/publications/publication.asp?id=3815

Committee
A subgroup of a board organized to help manage the board’s work.
http://www.boardsource.org/Knowledge.asp?ID=1.1016#I

Community governance
Local people take a role in the future direction of their community, particularly in local public service provision.
http://www.ascskills.org.uk/pages/glossary/term/community-governance

Community politics
Style of political action through which people are enabled to control their own destinies. Identified with an on-going political movement that seeks to create a participatory democracy.
http://www.communityplanning.net/glossary/glossary.htm

Compact
Understanding between government (national or local) and the voluntary sector (in the guise of its representative bodies or through wider consultation) on how relations between the two should be conducted.
http://www.communityplanning.net/glossary/glossary.htm

Confidentiality clause
A board policy defining unauthorized and improper disclosures of confidential information by board members.
http://www.boardsource.org/Knowledge.asp?ID=1.1016#I

Conflict of interest
A situation in which the personal or professional concerns of a board member or a staff member affect his or her ability to put the welfare of the organization before personal benefit.
http://www.boardsource.org/Knowledge.asp?ID=1.1016#I

Consensus building
Procedure for helping people with different views to come together interactively on a dispute, project, plan or issue, to work towards agreeing a sensible solution or way forward which is mutually satisfactory.
http://www.communityplanning.net/glossary/glossary.htm

Consent agenda
A component of the meeting agenda that groups routine items and resolutions as one agenda item.
http://www.boardsource.org/Knowledge.asp?ID=1.1016#I

Constitution
This usually refers to the organizational documents of an organization.
http://www.boardsource.org/Knowledge.asp?ID=1.1016#I

D


D&O (Directors’ and Officers’) insurance

Insurance that protects board members and top staff personnel from liability created by board decisions or actions.
http://www.boardsource.org/Knowledge.asp?ID=1.1016#I

Delegated power
Where decision-making is moved to another authority or body.
http://www.communityplanning.net/glossary/glossary.htm

Disclosure form
A form on which board members annually detail personal and professional connections that could create a potential conflict of interest.
http://www.boardsource.org/Knowledge.asp?ID=1.1016#I

Due diligence
An expectation that a board member exercises reasonable care and follows the business judgment rule when making decisions.
http://www.boardsource.org/Knowledge.asp?ID=1.1016#I

Duty of care
An expectation that a board member exercises reasonable care when making decisions.
http://www.boardsource.org/Knowledge.asp?ID=1.1016#I

Duty of loyalty
An expectation that a board member remains faithful and loyal to the organization.
http://www.boardsource.org/Knowledge.asp?ID=1.1016#I

Duty of obedience
An expectation that a board member remains obedient to the central purposes of the organization and respects all laws and legal regulations.
http://www.boardsource.org/Knowledge.asp?ID=1.1016#I
 

E

 
E-Government
Delivery of government services and information through electronic means such as the internet, digital television and other digital technologies.
http://www.communityplanning.net/glossary/glossary.htm

Emeritus status
An honorific title usually given to a former board member who is invited to stay on board as a non-voting member in an advisory capacity.
http://www.boardsource.org/Knowledge.asp?ID=1.1016#I

Empowerment
Increase people’s capacity to develop skills and influence services in their area. Often involves greater participation in institutions and agencies that affect policy and service delivery.
http://www.ascskills.org.uk/pages/glossary/term/empowerment

Ethos
The distinguishing values, beliefs and character of an organization. The ethos of an organization may determine the way it treats its staff and/or volunteers, beneficiaries, customers, environment and legal responsibilities.
http://www.ncvo-vol.org.uk/publications/publication.asp?id=3815

Evaluation
Involves using monitoring and other information to make judgments on how an organization, project or program is doing. Evaluation can be done externally or internally.
http://www.ces-vol.org.uk/downloads/keyterms-13-19.pdf

Executive committee
A committee that has specific powers, outlined in the bylaws, which allow it to act on the board’s behalf when a full board meeting is not possible or necessary.
http://www.boardsource.org/Knowledge.asp?ID=1.1016#I

Executive session
A meeting of a board in which no staff are present.
http://www.boardsource.org/Knowledge.asp?ID=1.1016#I

Ex officio
"By reason of their office"; a person serving on a board due to his or her position rather than through elections.
http://www.boardsource.org/Knowledge.asp?ID=1.1016#I

F


Fiduciary duty
A responsibility of board members and the nonprofit board as a whole to ensure that financial resources of an organization are sufficient and handled properly.
http://www.boardsource.org/Knowledge.asp?ID=1.1016#I

Fiscal agent
An organization or a legal entity managing the funds for a nonprofit organization.
http://www.boardsource.org/Knowledge.asp?ID=1.1016#I

Fiscal sponsor
An arrangement where an established nonprofit provides financial support for a project that may be independent or which has yet to obtain its own tax-exempt status.
http://www.boardsource.org/Knowledge.asp?ID=1.1016#I

Fund accounting
A nonprofit accounting method that separates various restricted assets in different fund categories.
http://www.boardsource.org/Knowledge.asp?ID=1.1016#I

Fund balance
An organization’s claim to its assets; the net worth of the organization.
http://www.boardsource.org/Knowledge.asp?ID=1.1016#I

G


Governance

The systems and processes concerned with ensuring the overall direction, effectiveness, supervision and accountability of an organization. The legal authority of a board to establish policies that will affect the life and work of the organization while holding the board accountable for the outcome of such decisions.
http://www.ncvo-vol.org.uk/publications/publication.asp?id=3815
http://www.boardsource.org/Knowledge.asp?ID=1.1016#I

Governance committee
A committee responsible for recruiting, orienting, and training of board members.
http://www.boardsource.org/Knowledge.asp?ID=1.1016#I

Governing documents
Any document setting out the organization’s purposes and, usually, how it is to be administered. It may be a trust deed, constitution, memorandum and articles of association, will, conveyance, Royal Charter, Scheme of the Commissioners, or other such formal document. Governing documents means any document setting out the organization’s purpose and how it is to be run.
http://www.ncvo-vol.org.uk/publications/publication.asp?id=3815
 

H


Human capital
Ability of individuals to do productive work; includes physical and mental health, strength, stamina, knowledge, skills, motivation and a constructive and co-operative attitude.
http://www.communityplanning.net/glossary/glossary.htm

I


Incorporation

A legal process in which a group is created and recognized by the state as an entity separate from the individuals who manage or govern it.
http://www.boardsource.org/Knowledge.asp?ID=1.1016#I

Indemnification
A guarantee by an organization to rely on its own resources to pay board members' legal costs for claims that result from board service.
http://www.boardsource.org/Knowledge.asp?ID=1.1016#I

In-kind donation
A donation of products or services instead of money to a nonprofit by a company or individual.
http://www.boardsource.org/Knowledge.asp?ID=1.1016#I 

Innovative
A mindset that allows a new perspective, a new approach, a new way of looking at old problems.
http://www.theciel.com/faq_definitions.php

Inputs
Resources put into an organization to carry out an activity. Inputs may be human, material, financial or expressed as time.
http://www.ces-vol.org.uk/downloads/keyterms-13-19.pdf

Insider
A board, staff, or family member of a board or staff member who has influence on the decisions made by the organization.
http://www.boardsource.org/Knowledge.asp?ID=1.1016#I

Involuntary dissolution
A mandate from the state requiring a nonprofit to cease all operations and distribute all assets.
http://www.boardsource.org/Knowledge.asp?ID=1.1016#I

J


Joint venture
A specific project or event conducted by two or more nonprofits, or a nonprofit and for-profit corporation.
http://www.boardsource.org/Knowledge.asp?ID=1.1016#I
 

K 


Knowledge management
Capturing, compiling, and disseminating data or information and turning it into knowledge.
http://www.boardsource.org/Knowledge.asp?ID=1.1016#I
 

L

 
Leader
A person who inspires others through thought, speech & action (to think, speak & act).
http://www.theciel.com/faq_definitions.php

Lead gift
A major gift, usually from a board member to launch a capital campaign.
http://www.boardsource.org/Knowledge.asp?ID=1.1016#I

Legal audit
A process of systematically reviewing all legal documents and processes, usually with professional help.
http://www.boardsource.org/Knowledge.asp?ID=1.1016#I

Liability
Any legal responsibility, duty, or obligation.
http://www.boardsource.org/Knowledge.asp?ID=1.1016#I
 

M

 
Management committee
Governing body of a project or organization. Similar to board of directors in a company.
http://www.communityplanning.net/glossary/glossary.htm

Mentoring
An orientation tool where an experienced board member helps teach new board members about the organization and the work of the board.
http://www.boardsource.org/Knowledge.asp?ID=1.1016#I

Micromanagement
This usually refers to a manager who is paying too much attention to details and is not focusing on the big picture.
http://www.boardsource.org/Knowledge.asp?ID=1.1016#I

Minutes
A legal written record of what occurred during a meeting.
http://www.boardsource.org/Knowledge.asp?ID=1.1016#I

Mission statement
This describes the needs the organization was created to fill and answers the basic question of why the organization exists.
http://www.boardsource.org/Knowledge.asp?ID=1.1016#I

N


Networking

Exchanging experience with people engaged in similar activities. Usually in an informal manner.
http://www.communityplanning.net/glossary/glossary.htm

Notetaker
Person who records points made at a workshop or plenary session with a view to writing up a record and/or making a presentation of the results.
http://www.communityplanning.net/glossary/glossary.htm
 

O


Objects

The objects of a voluntary or community organization are usually contained within its governing documents. They are a legal statement of the purpose of the organization. If they are wholly and exclusively charitable in law, then the organization is a charity and subject to charity law and the charity regulator. It is the objects and activities, which make an organization a charity, not registration with the Charity Commission or other regulator.
http://www.ncvo-vol.org.uk/publications/publication.asp?id=3815

Officer
A board leadership position; typically refers to the chair, vice chair, secretary, or treasurer.
http://www.boardsource.org/Knowledge.asp?ID=1.1016#I

Orientation
Educating board members on their roles, responsibilities, their organization, and how the board works.
http://www.boardsource.org/Knowledge.asp?ID=1.1016#I

Overall aim
Describes why the organization exists and the broad effect it wants to have. It summarizes the difference that an organization wants to make. It is often linked to the mission, vision or purpose of an organization. (See specific aims).
http://www.ces-vol.org.uk/downloads/keyterms-13-19.pdf
 

P


PAC (Political Action Committee)
A separate organization or a segregated fund whose function is to influence federal, state, or local public office elections.
http://www.boardsource.org/Knowledge.asp?ID=1.1016#I

Participatory democracy
Process that involves people directly in decision-making that affects them, rather than through formally elected representatives such as councilors or MPs as in representative democracy.
http://www.communityplanning.net/glossary/glossary.htm

Performance indicators
Well-defined qualitative or quantitative measures that show how well an organization or project is performing. For example, outcome indicators are used to assess whether expected outcomes have occurred. Output indicators are used to assess whether outputs have been delivered.
http://www.ces-vol.org.uk/downloads/keyterms-13-19.pdf

Performance management framework
Strategies, plans, policies and indicators that enable the performance of an organization (usually a local authority) to be effectively and efficiently monitored in an open and transparent manner.
http://www.communityplanning.net/glossary/glossary.htm 

Policies
Policies are of two types. The first are statements of good practice and procedure that determine the conduct of the organization, its volunteers and (where relevant) staff, and provide remedies for breaches of that conduct. These often form part of the operational handbook, which can be referred to in the contract, where this is relevant. Examples are: equal opportunities, a disciplinary code, and they often have legal force. Other policies deal with more general issues and are advisory. Examples include; financial procedures, recruitment and selection.
http://www.ncvo-vol.org.uk/publications/publication.asp?id=3815 

Policy governance
A structured governance model created by John Carver.
http://www.boardsource.org/Knowledge.asp?ID=1.1016#I

Policy manual
A book in which all policies are compiled.
http://www.boardsource.org/Knowledge.asp?ID=1.1016#I

President
A term used to describe the chief volunteer officer or the chief staff officer of an organization.
http://www.boardsource.org/Knowledge.asp?ID=1.1016#I 

Procedures
Procedures are an approved standard way of how to do something. They are invariably in writing because otherwise they will not be approved or standard, but will be soon forgotten and re-invented regularly. Procedures are a useful means of helping maintain quality in an organization’s activities. They can be used for such areas of activity as governance, as well as in the delivery of services to beneficiaries. The writing and regular updating of procedures can consume a disproportionate amount of time in smaller organizations and the likely benefits should always be weighed against the cost.
http://www.ncvo-vol.org.uk/publications/publication.asp?id=3815 

Public relations
An organized means of communicating effectively with the market. In order for it to be done well, it must be done within the context of a greater marketing plan.
http://www.boarddevelopment.org/display_document.cfm?document_id=102
 

Q


Qualitative evaluation

An approach to evaluation or part of an evaluation that is primarily descriptive and interpretative.
http://www.ces-vol.org.uk/downloads/keyterms-13-19.pdf

Quality action plan
A written plan showing the improvements to be made to an organization.
http://www.ces-vol.org.uk/downloads/keyterms-13-19.pdf 

Quality assurance system
The range of ways in which an organization can implement quality management through use of a formal system to encourage improvements.
http://www.ces-vol.org.uk/downloads/keyterms-13-19.pdf 

Quality standard
Represents an agreed level of service or organizational performance that should be met each and every time.
http://www.ces-vol.org.uk/downloads/keyterms-13-19.pdf 

Quantitative evaluation
An evaluation approach involving the use and analysis of numerical data and measurement.
http://www.ces-vol.org.uk/downloads/keyterms-13-19.pdf 

Quorum
A minimum number of people required at a meeting in order for business to be conducted.
http://www.boardsource.org/Knowledge.asp?ID=1.1016#I
 

R


Representative democracy
A system of government based on the election of decision-makers by the people. Representatives act in their interests, but not as their proxies.
http://www.ascskills.org.uk/pages/glossary/term/representation-democracy

Retreat
A day or weekend event where the board or staff go to a location outside of the office or board room and focus on a specific issue or a specific group of issues; examples include orientation, strategic planning, or self-assessment.
http://www.boardsource.org/Knowledge.asp?ID=1.1016#I

Robert’s Rules of Order
A parliamentary procedure used to conduct meetings.
http://www.boardsource.org/Knowledge.asp?ID=1.1016#I
 

S


Secretary
An officer position that involves taking minutes and keeping records and archives of the board.
http://www.boardsource.org/Knowledge.asp?ID=1.1016#I

Self-evaluation
A form of evaluation in which people within an organization make judgments about their organization’s performance towards meeting its aims and objectives, usually against a set of performance indicators. Evaluation is integrated into project management.
http://www.ces-vol.org.uk/downloads/keyterms-13-19.pdf

Self-management
Where a facility is managed by the people who use it.
http://www.communityplanning.net/glossary/glossary.htm 

Silo
Inefficient departments with little or no planning and co-ordination between related programs.
http://www.communityplanning.net/glossary/glossary.htm

Social audit
Tool to help an organization understand, measure and report upon its social performance through the eyes of its stakeholders. Over time, the approach can be used to help an organization improve its social performance.
http://www.communityplanning.net/glossary/glossary.htm 

Social capital
Ability of social structures and institutions to provide a supportive framework for individuals; includes firms, trade unions, families, communities, voluntary organizations, legal/political systems, educational institutions, health services, financial institutions and systems of property rights.
http://www.communityplanning.net/glossary/glossary.htm

Specific aims
Statements about the particular differences an organization hopes to make to its user group. These usually stem from needs of the user group.
http://www.ces-vol.org.uk/downloads/keyterms-13-19.pdf 

Staggered term limits
An organizational structure where board members' terms expire in alternating years.
http://www.boardsource.org/Knowledge.asp?ID=1.1016#I 

Stakeholder
This can mean anyone with a significant legitimate interest in the good management of an organization. This would include funders, trustees, volunteers, staff, suppliers, customers (also known as purchasers) and beneficiaries who all clearly have an interest in the proper running of an organization. More narrowly, and in its original meaning, stakeholders are those who have invested in an enterprise. In a voluntary and community organization this would mean the funders and the volunteers (who invest their time) and might be thought to include the staff who invest their careers into an organization. The concept of stakeholder should not be confused with the persons to whom the board of trustees hold themselves accountable. This party can sometimes be difficult to identify in trusts, although in membership organizations where the members elect the board it is almost invariably the members to whom the board is accountable.
http://www.ncvo-vol.org.uk/publications/publication.asp?id=3815

Stakeholder analysis
Gaining an understanding about who is affected by any proposal and therefore who should be involved in any participation process. Useful first step in most participation processes.
http://www.communityplanning.net/glossary/glossary.htm

Steering group
Informal group set up to pursue a project or goal.
http://www.communityplanning.net/glossary/glossary.htm 

Strategy/strategic plan
A broad course of action with an identifiable outcome. This is achieved through a sequence of steps, which are subject to monitoring and modification, to accomplish desired goals and objectives. This should incorporate the organization’s vision, mission and values statement, where appropriate. (NB. A ‘strategic plan’ is therefore a timetabled account of the strategy)
http://www.ncvo-vol.org.uk/publications/publication.asp?id=3815 

Structure
How the organization is set up. This may indicate a chain of command, titles and areas of responsibility. It could include numbers of personnel involved, or may actually name them and their responsibilities.
http://www.ncvo-vol.org.uk/publications/publication.asp?id=3815 

Subsidiarity
Maximum local autonomy.
http://www.communityplanning.net/glossary/glossary.htm 

Sustainable development
Development that meets the needs of the present without compromising the ability of future generations to meet their own needs (Brundtland Report definition).
http://www.communityplanning.net/glossary/glossary.htm

SWOT analysis
Determination of the Strengths, Weaknesses, Opportunities and Threats relating to an organization or activity.
http://www.communityplanning.net/glossary/glossary.htm
 

T


Tax-deductible donation
A donation in which the donor can deduct the amount of the donation from his or her taxable income.
http://www.boardsource.org/Knowledge.asp?ID=1.1016#I 

Team-building
Learning to work together as a group by getting to know each other and developing shared aims, values and working practices.
http://www.communityplanning.net/glossary/glossary.htm 

Term limits
A restriction on the number of consecutive terms that a person can serve as a board member.
http://www.boardsource.org/Knowledge.asp?ID=1.1016#I 

Treasurer
A board officer position that is responsible for coordinating and ensuring financial oversight of the organization.
http://www.boardsource.org/Knowledge.asp?ID=1.1016#I

Trustee
A person who has legal authority to take control of and manage another’s finance and property; this authority must always be exercised to the full advantage of the beneficiary. In most legal trusts the trustee holds legal title to the trust property, is a representative of the trust, and has the capacity to sue and be sued on behalf of the trust. A trustee may also be known as a managing trustee, committee member, governor or director.
http://www.ncvo-vol.org.uk/publications/publication.asp?id=3815
 

U

 

V


Values

A set of principles that the organization seeks to apply, both in setting its mission and aims, and in its day-to-day operations.
http://www.ncvo-vol.org.uk/publications/publication.asp?id=3815 

Values statement
A written description of the beliefs, principles, and ethical guidelines that direct a nonprofit’s planning and operations.
http://www.boardsource.org/Knowledge.asp?ID=1.1016#I

Vice-chair
A board officer whose main duty is to replace the chair when the chair is not able to carry out his or her duties.
http://www.boardsource.org/Knowledge.asp?ID=1.1016#I 

Vision
This is the ideal towards which the organisation is working.
http://www.ncvo-vol.org.uk/publications/publication.asp?id=3815 

Visioning
Imagining a future state, and simultaneously the implications of getting there. Inclusive visioning considers approaches to engaging and including the community.
http://www.ascskills.org.uk/pages/glossary/term/visioning

Vision statement
A written description of the ultimate desired objective of the organization.
http://www.boardsource.org/Knowledge.asp?ID=1.1016#I 

Volunteer Protection Act
A law that protects volunteers from personal financial liability when acting for an organization.
http://www.boardsource.org/Knowledge.asp?ID=1.1016#I
 

W


X


Y


Z

 

Last Updated ( Thursday, 05 March 2009 )